The MB-240: Microsoft Dynamics 365 Field Service course provides an introduction to deploying and managing field service operations using Dynamics 365. It covers key topics such as resource management, work order handling, scheduling, inspections, inventory tracking, and the FieldService mobile app. Learners engage in hands-on labs to configure the system, manage technicians and customer assets, customize the Schedule Board, and collect feedback using Customer Voice.This course is suitable for individuals aiming to become Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.